2018 Cadillac Escalade ESV
Mileage
96,893
Service Date
8/13/2024
Services Performed
- TEST DROVE AND WAS NOT ABLE TO DUPLICATE CONCERN, DID FIND THE ENGINE MOUNT IS BROKE AND ALLOWING THE ENGINE TO MOVE UPON ACCELERATION AND THE FRONT SHOCKS ARE BLOWN OUT. THEY ARE LOCKED UP SOLID SO YOU FEEL EVERY BUMP IN THE ROAD AND THE DRIVERS SIDE HAS LEAKED OUT ITS FLUID. RECOMMEND NEW ENGINE MOUNTS AND FRONT STRUTS.
- RAISED AND SUPPORTED VEHICLE AND REMOVED THE ENGINE HARDWARE. SUPPORTED ENGINE AND REMOVED THE ENGINE MOUNTS AND INSTALLED NEW ENGINE MOUNTS. RE INSTALLED HARDWARE AND LOWERED VEHICLE AND VERIFIED CONCERN HAS BEEN CORRECTED.
- RAISED AND SUPPORTED VEHICLE AND REMOVED THE STRUTS AND INSTALLED NEW STRUTS AND TEST DROVE AND VERIFIED CONCERN HAS BEEN CORRECTED.
CHRISTIE D. gave our service a 5 star review on 8/13/2024